By booking on a course, workshop or therapy you agree to abide by our cancellation policy:

• Full Payment

  
  Your registration is complete when we receive your full payment online or in person. Your place on the course or workshop is not reserved until payment is received.

Payment can be made by BACS or cash.

An email or text message will be sent on receipt of the payment, confirming your place on the workshop.

• Cancellation Request

Cancellation requests may be submitted by phone/email/online/in person. If you have any questions or concerns about our cancellation policy, please contact us.

• Refund Policy

Refund requests made more than 20 days prior to the course or workshop will be subject to a £10.00 administration fee. 

Refund requests made between 7 - 20 days prior to the course or workshop will be subject to a 50% administration fee.

No refunds will be issued  between 1 - 7 days prior to the course or workshop.

• In the event of the course or workshop being cancelled, we will advise you as soon as this change is known and offer an alternative date or a full refund.

• We understand that emergencies can happen. If you need to cancel due to unforeseen circumstances please contact us and we will work with you to find a suitable solution.

• If you give less than 24 hours to cancel a therapy, then you will liable for the full treatment payment and no refund will be payable. We may be able to arrange another date if you can give more than 24 hours notice.